Calls and texts in your GoHighLevel conversations
Allo is the phone system that plugs into GoHighLevel. Every call and text shows up in the contact's conversation, the call with its recording, and each call is noted with an AI summary and transcript. Contacts sync both ways.
Or talk it through with our team
Allo
1You hang up in AlloThe AI writes the summary while you say goodbye.
GoHighLevel
2It's in the GoHighLevel conversationNext to their texts, with the recording. The summary is noted on the contact.
Call from inside
GoHighLevel
Click any phone number in GoHighLevel and the call opens in the Allo app. Every call is recorded and noted on the contact, like the rest.
A phone number in GoHighLevel opens the call in the Allo app, on your Allo line. The app needs to be installed on your computer.
Phone(555) 010-0142
Maya ColeCalling with Allo · 00:04
Noted on the contact in GoHighLevelOn a contact list, the Allo Chrome extension finds every number and adds them to your Power Dialer queue. The Power Dialer is an add-on.
What syncs
with GoHighLevel
Everything that happens on the phone, on the matching GoHighLevel contact, automatically.
Two-way
ContactsMatched, created and updated
From GoHighLevel
CompaniesFrom GoHighLevel into Allo
Contacts sync incrementally, roughly every 10 minutes. Calls and texts reach GoHighLevel as soon as they end, in the contact's open conversation. A contact with no conversation yet gets the note only.
Auto-logged
CallsIn the conversation, and noted
Texts (SMS)In the conversation, and one note a day
AI summariesKey points and next steps
TranscriptsThe full conversation
RecordingsOn the call and the note
Logging by hand
vs logging with Allo
Logging calls by hand
Typing a note after every call, or forgetting to- Contacts out of date the moment somebody edits them elsewhere
- Recordings sitting somewhere nobody looks
- Managers with no real view of what was said
With Allo
Every call and text in the conversation the second it ends- Contacts aligned in both systems
- Summary, transcript and recording on the record
- Managers see every conversation, no chasing
Allo is an AI phone system,
not just an integration
The GoHighLevel sync is one part. Allo is the phone your team calls, texts and gets coached from every day.
See all features
AI receptionistAllo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.
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Call recording and AI summariesEvery call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.
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Run Allo from your AI assistantConnect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.
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Business texting built inText customers from your Allo number and keep calls and messages together in one place.
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Power dialerCall through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.
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Call analyticsSee call volume, outcomes and team activity at a glance, and coach from real conversations.
Explore this featureGoHighLevel integration FAQ
An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.
888-298-ALLOIt's a native integration. In Allo, go to Settings then Integrations, find GoHighLevel and click Connect, then sign in and grant the permissions. No developer needed. Only admins and managers of an Allo workspace can connect an integration.
The GoHighLevel integration is included from the Business plan up. CRM integrations aren't part of Solo.
Contacts and companies come from GoHighLevel into Allo, and contacts you create or update in Allo are pushed back. Calls and texts go one way: Allo adds them to the contact's conversation and writes the note, the summary, the transcript and the recording link on the matching GoHighLevel contact.
Yes. Every text you send or receive in Allo shows up in the contact's GoHighLevel conversation, theirs on one side and yours on the other. Allo also keeps one note per contact per day with that day's messages.
The recording plays right in the contact's conversation, on the call itself. The note Allo writes on the contact carries the AI summary, the full transcript and a link to the recording, so you can search it later.
Calls and texts join a conversation the contact already has, so a contact you've never messaged gets the note only. If you connected GoHighLevel before October 21, 2026, disconnect and reconnect it once in Allo: conversations need a permission the earlier connection didn't ask for.
The first sync can take up to 15 minutes on a large database, then contacts sync incrementally every 10 minutes. Allo only pulls contacts that have a phone number, since a contact with no number is nobody you can call.
By default Allo only logs calls onto contacts that already exist, so nothing is created behind your back. Turn on "Create lead for unknown calls" in the integration settings and Allo creates the GoHighLevel contact for you.
Yes. Click any phone number in GoHighLevel and the call opens in the Allo app, which needs to be installed on your computer. The call is recorded and noted on the contact like any other.
Yes, with the Allo Chrome extension, available on every plan. On a contact list, open the extension and choose Import to Power Dialer: it finds every number on the page and adds them to your queue. The Power Dialer itself is an add-on. The extension also puts an Allo icon next to any phone number on the page, so you can call it in one click.
Each call in the Allo web app has an integration indicator that shows its sync state. The usual reasons are a caller who isn't a GoHighLevel contact yet (turn on "Create lead for unknown calls") or a contact saved as a favorite in Allo, whose calls aren't synced by default. When several contacts share a number, the call is noted on all of them.