Know every Shopify customer the moment they call
Your Shopify customers sync into Allo. When one calls, you see their email, how many orders they've placed, what they've spent, their last order date and their status.
Or talk it through with our team
Allo
1A customer callsAllo shows who they are in your store: orders, total spent, last order and status.
Shopify
2Read from ShopifyYour Shopify customers sync into Allo. Nothing is written back to the store.
Know the customer
before you say hello
Your Shopify customers sync into Allo, new ones within 10 minutes. When one calls, the call shows who they are in your store.
Name, email, order count, total spent, last order date and status, on the incoming call. The calling number has to match the one in Shopify.
All Shopify customers with a phone number import into Allo. New customers appear within 10 minutes.
What Allo reads
from Shopify
Customer data comes into Allo from your store. Nothing goes back to Shopify.
From Shopify
CustomersNames and phone numbers
Email addressesShown on the call
Order historyIncluding the most recent order date
Order countShown on the call
Total amount spentShown on the call
Customer statusActive or disabled
Customer tagsFrom the Shopify customer
New customers appear in Allo within 10 minutes. Calls, recordings and summaries stay in Allo.
Looking customers up by hand
vs seeing them in Allo
Looking customers up by hand
Answering without knowing who's calling- Switching to the Shopify admin mid-call
- Asking the customer to repeat who they are
- No idea if it's a first order or the tenth
With Allo
The customer recognised when they call- Order count and last order date on screen
- Total spent and status without leaving the call
- Every Shopify customer in your Allo contacts
Allo is an AI phone system,
not just an integration
The Shopify sync is one part. Allo is the phone your team calls, texts and gets coached from every day.
See all features
AI receptionistAllo answers when you can't, qualifies the caller and books the meeting, 24/7, so no lead slips away.
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Call recording and AI summariesEvery call is recorded, transcribed and summarized, so the key points and next steps are captured without taking notes.
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Run Allo from your AI assistantConnect Allo to Claude, ChatGPT and more through the Allo MCP, and pull call data or trigger actions just by asking.
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Business texting built inText customers from your Allo number and keep calls and messages together in one place.
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Power dialerCall through a list back to back with no manual dialing, so your reps spend their time talking, not clicking.
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Call analyticsSee call volume, outcomes and team activity at a glance, and coach from real conversations.
Explore this featureShopify integration FAQ
An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.
888-298-ALLOIn your Shopify admin, create a custom app (Settings, then Apps and sales channels, then Develop apps), turn on the readcustomers and readorders scopes, install it and copy the access token. Then in the Allo mobile app, go to Settings, Integrations, Shopify, paste the token and your store domain (your-store.myshopify.com) and save.
Their name, email address, order count, total amount spent, most recent order date and customer status (active or disabled).
No. It's a read-only integration for recognising customers. Calls, recordings and summaries stay in Allo.
All your Shopify customers that have a phone number. They import into your Allo contacts, and new customers appear within 10 minutes.
The calling number has to match the number on the Shopify customer, so check that both are written the same way, with or without the country code. If order details are missing, make sure the app has both readcustomers and readorders.
Shopify shows the token only once. Delete the app in your Shopify admin, create a new one with the same steps and copy the new token right away.