Text your customers from your business number
Send and receive SMS and MMS from your Allo inbox, on the number your customers already know. Your whole team answers from one shared line.
Talk to our team
Allo
Sales · 
Send1Your team texts from AlloEvery text on the line lands in one inbox, next to your calls. Anyone on the team can pick up the thread.
Your customer's phone2Your customer gets it from your numberNo app to install and no new number to save. The text arrives from the business number they already know.
Texting, inside Allo
Next to every call
No second app and no personal phones. Texts live in the same inbox as your calls, summaries and team.
Customers text one business number and the whole team sees the thread. Whoever is free replies, and everyone can see who did. With a personal inbox, each person can follow just the lines they answer, texts included.
Get a photo of the job, send back a PDF quote, or record a voice note when typing won't cut it. MMS works on US and Canada numbers.
Couldn't pick up? Text back in one click from the missed call, on the same number, and keep the conversation going.
In the US and Canada, 10DLC registration is self-serve from your Allo settings: a one-time $24 carrier fee, approved in 3 to 7 days. In France, you send transactional texts with a Sender ID.
Texting customers used to be off-limits, now it's built in
Without Allo
Reply from your personal phone, or not at all- No way to send a photo, a PDF or a voice note
- Missed calls just sit there with no follow-up
- Risky bulk texts that get your number flagged
With Allo
Text two-way from your business number- Send images, documents, voice notes and links
- Turn a missed call into a text conversation
- Compliant sending: self-serve 10DLC or Sender ID
Allo keeps our communication as sharp as the systems we build. And when you're designing workflows that accuracy isn't optional.
Drew Kaplan
Founder of Flowmodo
See texting in action
Business texting, included
- Two-way SMS and MMS from your business number
- Media, voice notes and rich messaging (RCS)
- Self-serve 10DLC (US/CA), one-time $24 carrier fee
Before you start
An Allo agent picks up and puts you through to sales or support. It is the fastest demo on this page.
888-298-ALLOYes. MMS works on US and Canada numbers: send and receive images, documents, voice notes and links, not just plain text. A repair shop can get a photo of the problem, and you can text back a quote. Start free.
In the US and Canada, yes. Carriers require a one-time 10DLC registration (a $24 fee, approved in 3 to 7 days) before you can send. We made it self-serve from your Allo settings, so it takes minutes, not a support ticket. Receiving texts works without it.
Yes. Attach images, PDFs and other documents as MMS, plus voice notes and links, straight from the composer in your inbox. Great for sending photos, quotes, or a recorded message.
France uses a Sender ID instead of 10DLC. You can send transactional messages, like appointment confirmations and reminders, but marketing texts aren't permitted in France. Receiving works on every plan.
The best business texting service lets your whole team text from one business number, send media, and stay compliant. Allo gives you two-way SMS and MMS, voice notes, rich messaging, and self-serve compliance, next to your calls and AI. See pricing.
Starter can receive texts; sending needs the Business plan. Compare plans to see what's included.
