“Every call lands in Zendesk fully filled in — customer, intent, sentiment, next steps. Our agents stopped doing 20 minutes of post-call work per ticket. CSAT went up the same week.”
+22 ptsCSAT after rollout
Powering 5,000+ support teams
Teams that fired the typing
Two teams. Same playbook. Helpdesks that fill themselves.
“Night-time calls used to become Monday-morning fires. Allo's AI receptionist now qualifies, books, and queues every after-hours call. Our team starts the week with context, not a backlog.”
-52%first-response time
Put every ticket on autopilot
Allo writes, searches, scores — while your agent does the human part.
AI ticket summaries
Customer, intent, sentiment, next step. Tagged, structured, in your helpdesk the second the call ends. Zero after-call work.
AI agent assist, live
While the customer talks, Allo searches your knowledge base, surfaces the answer, and pre-fills the resolution. Time-to-answer drops by half.
AI quality & CSAT scoring
Every call scored on tone, resolution, SLA. The 5% that need a manager's eye float to the top automatically. Coaching with receipts.
Kill the work your customers never see
Routing, escalation, after-hours, QA — handled in silence.
AI receptionist, 24/7
Inbound at 2 a.m.? Allo picks up, qualifies, books, and routes to the right queue. No more weekend escalation fires.
Smart routing & escalation
Allo routes by topic, language, sentiment, and SLA. Tier 1 / Tier 2 / specialist queues without the IVR maze your customers hate.
Native helpdesk sync
Zendesk, Intercom, Freshdesk, HubSpot Service, Salesforce Service Cloud. Tickets, tags, custom fields, recordings — synced live.
Quality monitoring
Searchable transcripts of every call. Sample by topic, agent, or SLA breach. Replace the spreadsheet QA process with one click.
30 days in. The receipts.
Pulled from 5,000+ support teams running on Allo.
-0%First response time
Tickets fill themselves while the call is still on.
+0 ptsCSAT score
Customers feel heard. Agents stop drowning in admin.
-0%Average handle time
Knowledge base on tap. No tab-hunting mid-call.
0%Calls in helpdesk
Every conversation logged, transcribed, tagged.
From three half-empty tickets to one complete one
Without Allo
Tickets get filed in three places, half-empty.
- Agents type the same thing into Zendesk, the wiki, and Slack.
- After-hours calls become Monday-morning escalations.
- Repeat customers explain their story for the third time.
- CSAT surveys land a week late. No one acts on them.
With AlloEvery call is already a complete ticket.
- Allo writes the ticket while the agent talks. Synced live to your helpdesk.
- Inbound at midnight gets answered, qualified, and queued for morning.
- Caller history surfaced before the call connects. No more re-explaining.
- CSAT scored in real time. Bad calls flagged to managers in minutes.
Live in the time it takes to brew coffee
1. Bring your numbers
Local, toll-free, or port the support line your team already uses. Active in minutes, full port in days.
See coverage
2. Connect your helpdesk
One click for Zendesk, Intercom, Freshdesk, HubSpot Service. Tickets, tags and custom fields sync live from call one.
Browse integrations
3. Start solving
Agents pick up. Allo writes the ticket, suggests the answer, scores the call. They focus on the customer.
Try it free
Lives in your helpdesk
Native sync with the tools your agents already keep open all day. No Zaps, no glue code, no ops ticket.
Built for AI
What a phone system looks like when it's designed around the AI, not around the hardware.
Legacy contact centers
Built for an era when tickets were paper
Modern stack
Allo
Built for the way support teams actually solve
AI ticket summariesCustomer, intent, sentiment — in your helpdesk on hangup.
AI agent assist (live KB)Answer surfaced while the customer is still talking.
Native helpdesk syncTickets, tags, custom fields flow in live.
Paid add-on
24/7 AI answering
After-hours team or VM
Quality monitoring without spreadsheetsSample by topic, agent, or SLA breach in one click.
Manual sampling
Setup time
4–12 weeks
10 minutes
Starting price
From $50/agent
€32/agent
Hardware required
Often yes
Before you book the demo
Most teams are taking calls within 10 minutes of signing up. Number porting takes a few days, but you can run Allo in parallel with your existing system while you migrate. Nothing breaks.
Natively with Zendesk, Intercom, Freshdesk, HubSpot Service, Salesforce Service Cloud, and 70+ tools via Zapier and Make. Tickets, tags, custom fields, recordings and transcripts push live with zero agent input.
Yes. The AI receptionist, summaries, and tagging work in English, French, Spanish, German, and Portuguese out of the box. The AI detects the caller's language and routes accordingly.
Region-aware recording rules, consent prompts, automatic redaction of card numbers and sensitive data, and a full audit trail your legal team can pull on demand. EU data stays in the EU.
Yes. Every call is searchable by keyword, topic, agent, sentiment, or SLA breach. Calibrate the QA rubric once; Allo scores every conversation against it. Coaching takes minutes, not afternoons.
Starter is €32/agent/month, Business is €52/agent/month. Business is what most support teams pick — it bundles AI ticket writing, agent assist, quality scoring, and unlimited helpdesk sync. No per-minute charges, ever.